JC Penney - When did the Giant Retailer make the change and why Term Paper

JC Penney - When did the Giant Retailer make the change and why... Myron Ullman vs Ron Johnson leadership styles - Term written report ExampleThe companys stated goal is to build deeper, more enduring relationships with its nodes, increase associate engagement and retention and deliver industry-leading financial functioning for its shareholders.As a business strategy, J.C. Penney intends to become a egress leader in retail industry. The retailer strives to achieve excellence in style authority, customer interactions, digital experiences, and operational effectiveness (JCPenney, 2013).James Cash Penneyopened the first J.C. Penny store in Kemmerer, Wyoming in 1902. In 1907, he purchased The Golden get Stores chain of stores where he was a partner. In 1913, the company changed its name to the J. C. Penney Company and adopted the business principles that would guide the company to conduct its business.By 1922, the J.C. Penney operated 371 stores located in 27 different states. J.C. Penney went public in 1929. In 1951 the company introduced credit sales and in 1953 it began catalogue sales. The company advertised on the national video for the first time in the 1970s. In the 1990s, the J.C. Penney stores became anchors for the malls that came up across the United States.In 1994, J.C. Penny launched its e-commerce websitewww.jcp.com. In 2005, the online sales exceed $1 billion. A division later, the retailer unveiled Sephora, the store-within-a-store concept. The company launched its customer loyalty program, jcp Rewards, and its Customer FIRST initiative in 2008 (JCPenney, 2013).The retail industry in United States clocks more than $3.8 trillion inretailsales on an annual basis (Business Wire, 2013). The ongoing recessionary conditions have thwarted the industry from registering rapid sales growth in recent times.The retail industry in the United States is undergoing a change. There has been a transformation in consumer buying habits especially in the slipst ream of the recession of 2008. Numerous retailers have reported lukewarm